This two-day training focuses on developing crucial supervisory skills, including:

• Active Listening
• Self-Management and Self-Reflection
• Clear, Non-Judgmental Communication

Benefits: By applying these techniques, supervisors often experience significant reductions in disciplinary actions and turnover, along with improved relationships and overall team performance. This approach helps create a positive and productive environment for your direct care workers.

A Certificate of Completion will be awarded by PHI at the end of the training.